Privacy Policy for MODRN Digital
1. Introduction
MODRN Digital ("we," "our," or "us") is committed to protecting your privacy and the privacy of your customers. This Privacy Policy explains how personal information is collected, used, and disclosed by MODRN Digital, a full-service digital marketing agency providing Social Media, Paid Advertising, SEO, Text Messages, CRM build outs, and Email marketing services.
This Privacy Policy applies to information we collect when you use our website, www.modrndigital.com (the "Site"), utilize our services, or otherwise interact with us as described below. It also applies to the information we process on behalf of our clients.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Site or services. By accessing or using this Site, or by utilizing our services, you agree to this Privacy Policy.
2. Information Collection
2.1 Information We Collect About You
We collect several types of information from and about users of our Site and services, including:
- Personal information such as name, email address, phone number, and mailing address.
- Business information such as company name, job title, and industry.
- Payment information when you purchase our services.
- Information about your internet connection, the equipment you use to access our Site, and usage details.
- Marketing and communications data, including your preferences in receiving marketing from us and our third parties and your communication preferences.
2.2 Information We Process on Behalf of Our Clients
As a digital marketing agency, we also process information on behalf of our clients. This may include:
- Customer data from our clients' CRM systems.
- Email addresses and other contact information for email marketing campaigns.
- Phone numbers for text message marketing.
- Social media account information and engagement data.
- Website user data for SEO and paid advertising purposes.
2.3 How We Collect Information
We collect this information:
- Directly from you when you provide it to us through forms on our Site, via email, or over the phone.
- Automatically as you navigate through the Site, including usage details, IP addresses, and information collected through cookies and other tracking technologies.
- From third parties, for example, our business partners or service providers.
- From our clients, when they provide us with data to perform our services.
3. Use of Information
3.1 Use of Information We Collect About You
We use information that we collect about you or that you provide to us:
- To present our Site and its contents to you.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Site or any products or services we offer or provide through it.
- To improve our Site, products or services, marketing, or customer relationships and experiences.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
3.2 Use of Information We Process on Behalf of Our Clients
We use the information we process on behalf of our clients strictly for the purposes of providing our contracted services, which may include:
- Managing social media accounts and campaigns.
- Conducting paid advertising campaigns.
- Performing SEO services.
- Sending text messages for marketing purposes.
- Building and managing CRM systems.
- Conducting email marketing campaigns.
4. Disclosure of Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of MODRN Digital's assets.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
We may also disclose your personal information:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our terms of use and other agreements.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of MODRN Digital, our customers, or others.
5. Data Storage and Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site or services, you are responsible for keeping this password confidential.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk.
6. Your Rights and Choices
6.1 Access to Information
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
6.2 Data Retention
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
6.3 Marketing Communications
You can opt out of receiving marketing emails from us by following the unsubscribe instructions provided in the emails. Even if you opt out of receiving marketing communications, we may still send you non-marketing communications, such as those about your account or our ongoing business relations.
7. Cookies and Tracking Technologies
We and our third party service providers use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
8. Links to Other Websites
Our Site may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
9. Children's Privacy
Our Site and services are not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Site. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Site or through any of its features. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.
10. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Information
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:
MODRN Digital
Email: [email protected]
12. Consent
By using our Site or our services, you hereby consent to our Privacy Policy and agree to its terms.
13. Effective Date
This Privacy Policy is effective as of July 18, 2024.